Frequently Asked Questions

You can schedule an appointment by calling or texting us at 307-797-2398, or by filling out the contact form on our website. We typically respond within 24-48 hours to get you scheduled for your first session.

Your first session is all about getting to know each other. Your therapist will ask about what brought you to counseling, your background, and your goals for therapy. There's no pressure to share more than you're comfortable with. Think of it as a conversation to see if we're a good fit for working together.

Standard therapy sessions are 50-60 minutes. EMDR and Brainspotting sessions may run longer depending on the work being done. Your therapist will discuss session length with you based on your treatment plan.

Most clients start with weekly sessions to build momentum and establish a strong therapeutic relationship. As you progress toward your goals, sessions may taper to biweekly or monthly. Your therapist will work with you to find the frequency that best supports your healing.

We accept Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and Medicare. We recommend contacting your insurance provider to verify your mental health benefits and coverage details before your first appointment. We're happy to help you navigate this process.

We offer self-pay options and a sliding scale fee structure for those without insurance or who prefer not to use their insurance benefits. We believe everyone deserves access to quality mental health care, and we'll work with you to find a payment arrangement that fits your situation.

Yes, we offer HIPAA-compliant video telehealth sessions for clients throughout Wyoming. Telehealth provides the same quality of care as in-person sessions with the added convenience of meeting from your home or office. Many insurance plans cover telehealth at the same rate as in-person visits.

EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based therapy that uses bilateral stimulation, such as guided eye movements, to help your brain process traumatic memories. Research shows it's highly effective for PTSD, anxiety, and other trauma-related conditions. Unlike traditional talk therapy, EMDR doesn't require you to discuss traumatic events in detail or complete homework between sessions.

Absolutely. Many of our clients come in with overlapping concerns, such as anxiety alongside grief, or trauma with depression. Our therapists are trained in multiple areas and can address several issues within your treatment plan. We'll work with you to prioritize what feels most urgent while building skills that benefit all areas of your mental health.

Our primary focus is individual therapy. However, we can address relationship dynamics and family issues within individual sessions. If you're specifically seeking couples or family therapy, we're happy to provide referrals to trusted colleagues who specialize in those areas.

Yes, everything discussed in therapy is confidential. Your therapist will not share information about your sessions without your written consent. There are a few legal exceptions to confidentiality, which include imminent danger to yourself or others, suspected abuse or neglect of a child or vulnerable adult, and court orders. Your therapist will explain these limits in detail during your first session.

Yes, all of our services are fully HIPAA compliant. This includes our in-person sessions, telehealth platform, electronic health records, and all communication channels. We take your privacy seriously and follow all federal and state regulations to protect your personal health information.

Our office is located at 701 Antler Drive, Suite 201, Casper, WY 82601. We have convenient parking available on-site.

Yes, our office is fully wheelchair accessible. If you have any specific accessibility needs, please let us know when scheduling your appointment and we'll make sure everything is in place for your visit.

Yes, we serve clients throughout the state of Wyoming through our HIPAA-compliant telehealth platform. Whether you're in Cheyenne, Jackson, Sheridan, or anywhere else in Wyoming, you can access our services from the comfort of your own home via secure video sessions.